Are you wondering what your patients "really" think about your practice, your services and your staff? If these are questions that have been troubling you lately - we may have the solution you have been looking for.
Indeed, we can offer you the services of "mystery shoppers". These are average, every day people who will visit your practice, speak with your staff and assess what they see, from a totally objective point of view.
Once they have finished their visit, we set up a "debrief", note their comments and draft up a report of their findings, which, is then given to you for review.
Based on the findings, we can then work together on improving the areas (if any!) that may stand out as potential issues.
It really is that simple. We are there to help you - in anyway that we can.
You can reach us at: CATCH FIRE COACHING
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